Privacy policy

Last updated: September 30, 2026

Lunefia LLC ("Lunefia," "we," "us" or "our") operates lunefia.com (the "Site"). This Privacy Policy explains what personal information we collect when you visit the Site, buy from us or contact us, how we use it, and the choices you have.

Information We Collect

Information you give us

  • Contact details, such as your name, email address, phone number and shipping and billing addresses.
  • Order details, such as the products you buy, order history and communications about your order.
  • Payment information. Payments are processed by our payment providers (such as Shopify Payments and PayPal). We do not store your full card number.
  • Messages you send us, for example by email or social media.
  • Your email address if you sign up for our newsletter.

Information collected automatically

  • Device and usage data, such as your browser type, IP address, approximate location, pages viewed and how you interact with the Site.
  • Cookies and similar technologies that keep your cart working, remember your preferences and help us understand how the Site is used.

How We Use Your Information

  • To process, ship and deliver your orders, handle returns and send order updates.
  • To answer your questions and provide customer support.
  • To send marketing emails if you've opted in. You can unsubscribe at any time using the link in any email.
  • To run, secure and improve the Site, and to prevent fraud.
  • To comply with our legal obligations.

How We Share Your Information

We do not sell your personal information. We share it only with:

  • Service providers who help us run our business, such as Shopify (our e-commerce platform), payment processors, shipping carriers, and email and analytics tools. They may use your information only to provide their services to us.
  • Legal authorities when required by law, or to protect our rights, customers or business.
  • A successor business if Lunefia LLC is involved in a merger, acquisition or sale of assets.

Cookies and Advertising

We and our partners may use cookies and similar tools to measure traffic and show you relevant ads. You can control cookies through your browser settings and through the cookie banner on our Site. You can also opt out of the sale or sharing of your personal information for targeted advertising using the "Your Privacy Choices" link in our footer.

Your Rights

Depending on where you live, including California and other U.S. states with privacy laws, you may have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate information.
  • Delete your personal information.
  • Opt out of the sale or sharing of personal information, or of targeted advertising.

To make a request, email lunefia.official@gmail.com. We may need to verify your identity before we respond. We will not treat you differently for exercising your rights.

Data Retention

We keep personal information only as long as we need it for the purposes above, including to meet legal, tax and accounting requirements.

Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure, but we work hard to keep your data safe.

Children

The Site is not intended for children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll change the "Last updated" date above. Continued use of the Site after changes means you accept the updated policy.

Contact Us

Questions about this policy or your data? Email Lunefia LLC at lunefia.official@gmail.com.