FAQ

Questions, answered

Tap a question to see the answer. Can't find what you need? We're here to help.

Still curious? Email us at lunefia.official@gmail.com

Does it really block all the light?

The Lune Mask 3.0 blocks up to 99.8% of light. Contouring foam and a high-density light-blocking core follow the shape of your face, and a flexible layer seals around your nose where most masks leak.

Which side should I use?

Both! The navy side is smooth and cool to the touch, great for warm nights or hot sleepers. The light blue side is ultra-soft bamboo viscose for a cozy feel. Just flip it.

Does it help with noise?

Yes. The wide band gently wraps over your ears to soften snoring and street noise, without earplugs.

Is it comfortable for side sleepers?

Yes. The band is lightweight and flexible, and the adjustable Velcro closure lets you set a snug fit that stays in place without pressure points.

Will the Velcro pull my hair?

No. We use a quiet Velcro that closes without the ripping sound and is designed not to snag your hair.

How do I wash it?

Hand wash cold, or machine wash cold inside a laundry bag. Air dry only. Don't bleach, tumble dry or dry clean.

What's in the box?

Each Lune Mask 3.0 comes with its own storage bag, so you can take it anywhere.

How long does shipping take?

Shipping is free within the US. Orders arrive in 5 to 8 business days, depending on your location.

What if it's not for me?

You have 30 days to return it. Just email us at lunefia.official@gmail.com and we'll help you out.

Where do you ship?

We currently ship within the United States only, and shipping is always free.

How do I start a return?

Email lunefia.official@gmail.com with your order number within 30 days of delivery and we'll send you everything you need.